Degraded performance: Klamath Falls PoP connected customers, 2019-02-28 10:00 - ongoing

Stephen Fromm stephenf at nero.net
Fri Mar 1 09:43:30 PST 2019


Monitoring is showing increased latency and packet loss again today
affecting the same sites as yesterday.  We've engaged the last mile
provider on this issue to continue investigation.

Please contact the NERO NOC if you have questions or concerns:

email: noc at nero.net
phone: 541.346.6376

Regards,


On Thu, 2019-02-28 at 15:46:15 -0800, Stephen Fromm wrote:
> Services appear to be stable now.  NERO will continue to monitor for any
> regression.
>
>
> On Thu, 2019-02-28 at 12:17:20 -0800, Stephen Fromm wrote:
>> Customers connected to the NERO Klamath Falls PoP are currently
>> experiencing degraded performance, including high latency and packet
>> loss.  We are investigating the poor performance and working with the
>> last mile provider to identify and resolve the issue.  Impacted
>> customers include: KCC, Klamath Falls Schools, Klamath County Schools,
>> and Klamath Experiment Station.
>
> --
> Stephen Fromm
> Network for Education and Research in Oregon
>

--
Stephen Fromm
Network for Education and Research in Oregon


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