Unplanned outage: Bend Metro Customers, 2017-09-15 06:07-Ongoing

Richard Hicks rhicks at nero.net
Fri Sep 15 10:26:30 PDT 2017

The provider reports the issue is resolved.
Please contact the NERO NOC if you continue to have issues with your


On 09/15/2017 08:57 AM, Richard Hicks wrote:
> NERO services have been restored, but we have not received an update or
> all-clear at this time.
> On 09/15/2017 08:32 AM, Richard Hicks wrote:
>> Still no ETA from the provider.
>> This is a wide spread outage and affecting many services in the Bend area.
>> Will pass along relevant information as we receive it.
>> On 09/15/2017 06:43 AM, Richard Hicks wrote:
>>> The last mile provider for Bend is experiencing an outage after planned maintenance this morning.  Various customer circuits are either completely down or intermittent at this time.
>>> The provider has been contacted.  No ETA at this time.
>>> Please contact the NERO NOC if you have any questions or concerns:
>>> phone: 541-346-6376
>>> email: noc at nero.net

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