Unplanned outage: Medford hub outage, 2014-08-27 15:05-15:08, 15:38-15:41

Richard Hicks rhicks at nero.net
Thu Aug 28 08:56:25 PDT 2014


On 08/27/2014 03:47 PM, Stephen Fromm wrote:
> On Wed, 2014-08-27 at 15:16 -0700, Stephen Fromm wrote:
>> There was an interruption of service on the backbone circuit to the
>> Medford hub between 15:05 and 15:08 today.  NERO is currently
>> investigating and working with the backbone circuit provider.  Impacted
>> customers include all those who connect to the NERO Medford hub.  This
>> includes:  SOU, SOESD, SOPTV, and OSU Extension offices in Grants Pass
>> and Central Point.  Connectivity to the Medford hub is restored.
> 
> The backbone circuit bounced again.  It was down between 15:38 and
> 15:41.  The circuit provider is investigating but has no concrete
> information to provide.  At this time, we do not know whether to expect
> further outages.  We will advise further when additional information is
> available.
> 
> Please contact the NERO NOC if you have any questions or concerns:
> 
> email: noc at nero.net
> voice: 541.346.6376
> 

The circuit provider indicated they had a problem with a core switch that
is now resolved. They do not expect any additional service disruptions
related to the issue.

Please contact the NERO NOC if you have any questions or concerns:

email: noc at nero.net
voice: 541.346.6376

Thanks,
Rick



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