Planned Emergency Maintenance: Portland Customer Edge Router, 2014-08-13, 0400-0600

Richard Hicks rhicks at
Tue Aug 12 09:28:41 PDT 2014

NERO will be rebooting the Portland Customer Aggregation router tomorrow,
August 13 2014, between 0400-0600.  This is to resolve a bug in Cisco IOS
that is affecting frame-relay connected customers. Unfortunately there
are no workarounds beyond rebooting the entire device.

This outage will impact all customers directly attached to the
ptck-car1-gw router in Portland.

Expect 10-15 minutes of downtime early in the maintenance window as the
router reloads.  The entire maintenance window is reserved for additional
troubleshooting as needed.

If you have any questions and/or concerns, please contact the NERO NOC at:

email: noc at
voice: 541.346.6376


Richard Hicks                       Email:      rhicks at
NERO Network Engineer               Phone:         541.346.1713
UO Computing Center                   FAX:         541.346.4397
1225 Kincaid                     NERO NOC:         541.346.6376
Eugene, OR 97401               GPG Key ID:             F651340D

Fingerprint: 3388 28B9 3E02 F462 03E9  14C6 B57B CBDF F651 340D

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