Unplanned outage: Ontario Hub outage, 5/7/2012, 1218-1230

David Crowe, Jr. crowed at nero.net
Mon May 7 13:41:34 PDT 2012

On 05/07/2012 12:33 PM, David Crowe, Jr. wrote:
> NERO experienced a complete outage to the Ontario Hub between 1218-1230
> PST today.  This appears to be a backbone circuit issue and we are
> investigating with the provider for more information; we will follow up
> as information becomes available.
> If you have any questions and/or concerns, please contact the NERO NOC at:
> email: noc at nero.net
> voice: 541.346.6376

This circuit outage was due to an inadvertent fiber move in the
provider's panel.  After reseating the fiber the connection returned to
normal and all traffic is flowing normally.

No additional problems are expected.


David Crowe, Jr.                        Email:      crowed at nero.net
Director, NERO Network                  Phone:      541.346.1698
UO Computing Center                     FAX:        541.346.4397
1225 Kincaid
Eugene, OR 97401                        GPG Key ID: 9DEDD126

Fingerprint: 4860 7B9E D68F E95F 49CC  D074 CE8F 9483 9DED D126

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