Planned Maintenance: Core router firmware upgrade, 8/20/2012, 0300-0600

David Crowe, Jr. crowed at nero.net
Mon Aug 20 07:32:28 PDT 2012


Unfortunately, this upgrade did not go as smoothly as anticipated.  One
of the linecards on ptck-core2-gw did not reload smoothly during each of
the reboots necessary for the code upgrade.  This failure primarily
affected the Bend Hub, WOU and NWAX.  The card returned to service for a
short period this morning and then crashed again just moments ago.

NERO will be working as quickly as possible to get a replacement card in
place.

Bend Hub, WOU and NWAX connections are currently down.

All other services are in working order.

Sincerely,

David


On 08/17/2012 09:15 AM, David Crowe, Jr. wrote:
> NERO will be upgrading the firmware on all NERO Core routers during the
> next regularly scheduled maintenance window on Monday, August 20, 2012,
> between 0300-0600.
> 
> This upgrade is expected to cause some disruption to all customer
> traffic.  All efforts will be made to minimize the impact.
> 
> If you have any questions and/or concerns, please contact the NERO NOC at:
> 
> email: noc at nero.net
> voice: 541.346.6376
> 
> Thanks,
> 
> David
> 

-- 
David Crowe, Jr.                        Email:      crowed at nero.net
Director, NERO Network                  Phone:      541.346.1698
UO Computing Center                     FAX:        541.346.4397
1225 Kincaid
Eugene, OR 97401                        GPG Key ID: 9DEDD126

Fingerprint: 4860 7B9E D68F E95F 49CC  D074 CE8F 9483 9DED D126



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