Planned Maintenance: Core router firmware upgrade, 8/20/2012, 0300-0600
David Crowe, Jr.
crowed at nero.net
Mon Aug 20 07:32:28 PDT 2012
Unfortunately, this upgrade did not go as smoothly as anticipated. One
of the linecards on ptck-core2-gw did not reload smoothly during each of
the reboots necessary for the code upgrade. This failure primarily
affected the Bend Hub, WOU and NWAX. The card returned to service for a
short period this morning and then crashed again just moments ago.
NERO will be working as quickly as possible to get a replacement card in
Bend Hub, WOU and NWAX connections are currently down.
All other services are in working order.
On 08/17/2012 09:15 AM, David Crowe, Jr. wrote:
> NERO will be upgrading the firmware on all NERO Core routers during the
> next regularly scheduled maintenance window on Monday, August 20, 2012,
> between 0300-0600.
> This upgrade is expected to cause some disruption to all customer
> traffic. All efforts will be made to minimize the impact.
> If you have any questions and/or concerns, please contact the NERO NOC at:
> email: noc at nero.net
> voice: 541.346.6376
David Crowe, Jr. Email: crowed at nero.net
Director, NERO Network Phone: 541.346.1698
UO Computing Center FAX: 541.346.4397
Eugene, OR 97401 GPG Key ID: 9DEDD126
Fingerprint: 4860 7B9E D68F E95F 49CC D074 CE8F 9483 9DED D126
More information about the outages