Unplanned outage: Pendleton Hub linecard failure, 5/17/2009, 1417-2116

David Crowe, Jr. crowed at nero.net
Sun May 17 21:21:21 PDT 2009

This outage has been resolved as of 2116.  All traffic is flowing normally.



David Crowe, Jr. wrote:
> The Customer Aggregation Router in the Pendleton Hub has suffered a 
> linecard failure on the interface serving Blue Mountain Community 
> College's Pendleton Campus and Umatilla-Morrow ESD's Pendleton 
> connection.  UMESD is redundantly connected so service will continue 
> while repairs are performed.  Unfortunately, BMCC's Pendleton connection 
> will continue to be down until it is repaired.
> We expect to have repairs made around 12am 5/18/2009 or before as 
> hardware will need to be delivered.
> If you have any questions and/or concerns, please contact the NERO NOC at:
> email: noc at nero.net
> voice: 541.346.6376
> Thanks,
> David

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