Unplanned outage: Bend Hub Backbone circuit, 2/19/2009, 1905-1915

David Crowe, Jr. crowed at nero.net
Fri Feb 20 13:18:08 PST 2009

Final update:

Our transport providers report that fiber jumpers were inadvertently
disconnected during maintenance operations that were intended to be
non-service affecting.  Upon identification of the issue, the jumpers
were reattached and service was restored.  Provider will be verifying
jumper labels and procedures so this issue will not recur.



David Crowe, Jr. wrote:
> The circuit provider reports the outage was caused by work being done in
> the Bend Central Office.  Details are slim right now but they are
> confident the work has been stopped and will not cause additional outages.
> David
> David Crowe, Jr. wrote:
>> The NERO backbone circuit to the Bend Hub experienced an outage between
>> 1905 and 1915 this evening, February 19, 2009.  All traffic is currently
>> flowing normally but we are investigating the outage with the circuit
>> provider.
>> If you have any questions and/or concerns, please contact the NERO NOC at:
>> email: noc at nero.net
>> voice: 541.346.6376
>> Thanks,
>> David

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