Unplanned outage: hardware failure at Eugene hub 20070618 16:00-16:30
stephenf at nero.net
Mon Jun 18 16:55:08 PDT 2007
One of NERO's customer-facing routers experienced a hardware failure
today around 16:00. We switched to the back-up router around 16:30 and
traffic is back to normal. We will work with the vendor to diagnose the
failure and perform repairs.
Customers affected by the outage include: University of Oregon and the
State of Oregon Department of Administrative Services.
Please contact the NERO NOC if you have any questions or concerns:
email: noc at nero.net
Stephen Fromm Voice : 541.346.1712
NERO Operations & Systems Engineer Fax : 541.346.4397
UO Computing Center Email : stephenf at nero.net
1225 Kincaid St GPG KeyID : A852499F
Eugene, OR 97403-1212
GPG Key Fingerprint: 3EFB 33B7 051C 16B4 03BD 85F3 32FE 7E8D A852 499F
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