Unplanned outage: hardware failure at Eugene hub 20070618 16:00-16:30

Stephen Fromm stephenf at nero.net
Mon Jun 18 16:55:08 PDT 2007


One of NERO's customer-facing routers experienced a hardware failure
today around 16:00.  We switched to the back-up router around 16:30 and
traffic is back to normal.  We will work with the vendor to diagnose the
failure and perform repairs.

Customers affected by the outage include:  University of Oregon and the
State of Oregon Department of Administrative Services.

Please contact the NERO NOC if you have any questions or concerns:

email: noc at nero.net
phone: 541.346.6376


-- 
Stephen Fromm                         Voice     : 541.346.1712
NERO Operations & Systems Engineer    Fax       : 541.346.4397
UO Computing Center                   Email     : stephenf at nero.net
1225 Kincaid St                       GPG KeyID : A852499F
Eugene, OR 97403-1212
GPG Key Fingerprint: 3EFB 33B7 051C 16B4 03BD  85F3 32FE 7E8D A852 499F
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