Unplanned outage: Instability on Level3 connection

Stephen Fromm stephenf at nero.net
Thu Nov 16 14:00:36 PST 2006

On Thu, 2006-11-16 at 08:52 -0800, Stephen Fromm wrote:
> On Wed, 2006-11-15 at 12:15 -0800, Stephen Fromm wrote:
> > On Wed, 2006-11-15 at 10:40 -0800, Stephen Fromm wrote:
> > > We observed instability on our Level3 connection around 1022.  While
> > > connectivity has restored, we are presently investigating and working
> > > with Level3.  We will follow up with more information when available.
> > 
> > Our Level3 connection has switched to a protected path due to a fiber
> > cut.  This has resulted in a longer round-trip time for the link to
> > Level3.  We are evaluating measures to reduce this by transitioning
> > traffic to our other provider.
> Level3's fiber repair work is still ongoing.  Consequently, NERO will
> continue directing transit to our other provider.  When Level3 has
> finished repairs, we will evaluate the circuit and when to normalize
> traffic.  Any traffic shifts will occur in the late evening hours.

Level3 has finished their repair work.  NERO will normalize traffic
tonight at 00:00.  There may be some degradation of traffic during this
period and should last no more than a few minutes.

Please direct any questions or concerns to NERO NOC:

email: noc at nero.net
phone: 541.346.6376

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