Unplanned outage: Eugene switch module failure, 1225-1247

David Crowe crowed at nero.net
Thu Aug 19 13:14:45 PDT 2004


NERO experienced a switch module failure that affected many customers
connected to the Eugene Hub.  Most affected customers experienced a
slight outage while those connected via to one of the Gigabit Ethernet
interfaces on eugn-car1-gw were affected for the full 22+ minutes.

All connectivity was restored after replacing the module and we don't
expect any recurrence.

If you have any questions or concerns please don't hesitate to contact
the NERO NOC at:

email: noc at nero.net
voice: 541.346.6376

Sincerely,

David

-- 
David Crowe, Jr.                        Email:      crowed at nero.net
Director, NERO Network                  Phone:      541.346.1698
UO Computing Center                     FAX:        541.346.4397
1225 Kincaid                            Cell:       541.912.1198
Eugene, OR 97401                        GPG Key ID: 9DEDD126

Fingerprint: 4860 7B9E D68F E95F 49CC  D074 CE8F 9483 9DED D126




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