From stephenf at nero.net Mon Mar 1 13:35:49 2010 From: stephenf at nero.net (Stephen Fromm) Date: Mon, 01 Mar 2010 13:35:49 -0800 Subject: Degraded performance: DNS problems with oregon.gov and state.or.us Message-ID: <1267479349.14732.187.camel@limbo.nero.net> DNS resolution for state.or.us and oregon.gov domains is presently suffering degraded performance. Customers who experience this will have intermittent problems trying to visit state.or.us and oregon.gov websites, sending email, and other services while attempting to resolve the DNS names. DAS SDC is aware of the issue is working to resolve the problem. If you encounter this problem, please let us know: phone: 541-346-6376 email: noc at nero.net Regards, -- Stephen Fromm Network for Education and Research in Oregon University of Oregon -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: application/pgp-signature Size: 198 bytes Desc: This is a digitally signed message part Url : http://www.nero.net/pipermail/outages/attachments/20100301/781445fb/attachment.bin From stephenf at nero.net Mon Mar 1 17:11:40 2010 From: stephenf at nero.net (Stephen Fromm) Date: Mon, 01 Mar 2010 17:11:40 -0800 Subject: Degraded performance: DNS problems with oregon.gov and state.or.us In-Reply-To: <1267479349.14732.187.camel@limbo.nero.net> References: <1267479349.14732.187.camel@limbo.nero.net> Message-ID: <1267492300.14732.220.camel@limbo.nero.net> On Mon, 2010-03-01 at 13:35 -0800, Stephen Fromm wrote: > DNS resolution for state.or.us and oregon.gov domains is presently > suffering degraded performance. Customers who experience this will have > intermittent problems trying to visit state.or.us and oregon.gov > websites, sending email, and other services while attempting to resolve > the DNS names. DAS SDC is aware of the issue is working to resolve the > problem. DAS is working with their vendor to resolve the problem. There is presently no ETR. Regards, -- Stephen Fromm Network for Education and Research in Oregon University of Oregon -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: application/pgp-signature Size: 198 bytes Desc: This is a digitally signed message part Url : http://www.nero.net/pipermail/outages/attachments/20100301/07d12c4c/attachment.bin From crowed at nero.net Mon Mar 1 18:41:35 2010 From: crowed at nero.net (David Crowe, Jr.) Date: Mon, 01 Mar 2010 18:41:35 -0800 Subject: Degraded performance: DNS problems with oregon.gov and state.or.us In-Reply-To: <1267492300.14732.220.camel@limbo.nero.net> References: <1267479349.14732.187.camel@limbo.nero.net> <1267492300.14732.220.camel@limbo.nero.net> Message-ID: <4B8C7ADF.9050905@nero.net> On 03/01/2010 05:11 PM, Stephen Fromm wrote: > On Mon, 2010-03-01 at 13:35 -0800, Stephen Fromm wrote: >> DNS resolution for state.or.us and oregon.gov domains is presently >> suffering degraded performance. Customers who experience this will have >> intermittent problems trying to visit state.or.us and oregon.gov >> websites, sending email, and other services while attempting to resolve >> the DNS names. DAS SDC is aware of the issue is working to resolve the >> problem. > > DAS is working with their vendor to resolve the problem. There is > presently no ETR. DAS/SDC reports the issue was found to be an internal routing issue and they believe they have fixed it. Testing from NERO NOC and other hosts shows correct DNS resolution and it does appear to be resolved. Please let us know if you continue to have any issues related to this and we'll pass the information along. FYI David -- David Crowe, Jr. Email: crowed at nero.net Director, NERO Network Phone: 541.346.1698 UO Computing Center FAX: 541.346.4397 1225 Kincaid Eugene, OR 97401 GPG Key ID: 9DEDD126 Fingerprint: 4860 7B9E D68F E95F 49CC D074 CE8F 9483 9DED D126 From crowed at nero.net Wed Mar 17 08:15:20 2010 From: crowed at nero.net (David Crowe, Jr.) Date: Wed, 17 Mar 2010 08:15:20 -0700 Subject: Planned Maintenance: Hermiston Hub move to new location, 3/20/2010, 1200-1400 Message-ID: <4BA0F208.6090700@nero.net> NERO will be moving all equipment in the current Hermiston Hub to a new location this coming Saturday, March 20, 2010 between 1200-1400. Service will be restored as quickly as possible when appropriate fiber and facility work is ready. This move will affect the following: Umatilla-Morrow ESD (dual homed, traffic will reroute during outage) Hermiston Ag Research and Extension Center Morrow County Extension Service If you have any questions and/or concerns, please contact the NERO NOC at: email: noc at nero.net voice: 541.346.6376 Thanks, David -- David Crowe, Jr. Email: crowed at nero.net Director, NERO Network Phone: 541.346.1698 UO Computing Center FAX: 541.346.4397 1225 Kincaid Eugene, OR 97401 GPG Key ID: 9DEDD126 Fingerprint: 4860 7B9E D68F E95F 49CC D074 CE8F 9483 9DED D126 From crowed at nero.net Wed Mar 17 14:28:01 2010 From: crowed at nero.net (David Crowe, Jr.) Date: Wed, 17 Mar 2010 14:28:01 -0700 Subject: Planned Maintenance: Level3 Transit circuit migration, 3/22/2010, 0400-0600 Message-ID: <4BA14961.1080006@nero.net> NERO will be working with Level3 to migrate one of the NERO Transit circuits onto an upgraded router platform in the Level3 Seattle POP during the next regularly scheduled maintenance window on Monday, March 22, 2010 between 0400-0600. Traffic will be re-routed during the maintenance to minimize impact. If you have any questions and/or concerns, please contact the NERO NOC at: email: noc at nero.net voice: 541.346.6376 Thanks, David -- David Crowe, Jr. Email: crowed at nero.net Director, NERO Network Phone: 541.346.1698 UO Computing Center FAX: 541.346.4397 1225 Kincaid Eugene, OR 97401 GPG Key ID: 9DEDD126 Fingerprint: 4860 7B9E D68F E95F 49CC D074 CE8F 9483 9DED D126 From crowed at nero.net Wed Mar 17 14:42:50 2010 From: crowed at nero.net (David Crowe, Jr.) Date: Wed, 17 Mar 2010 14:42:50 -0700 Subject: Planned Maintenance: Portland and Eugene Hub Customer Aggregation Router code upgrades, 3/22/2010, 0400-0600 Message-ID: <4BA14CDA.9070202@nero.net> NERO will be upgrading the IOS code on two Customer Aggregation Routers, one in each of the Portland and Eugene Hubs, during the next regularly scheduled maintenance window on Monday, March 22, 2010 between 0400-0600. Actual traffic impact will be less than 5 minutes for each upgrade and should be hitless for most customers. The following customer connections will be affected: Jefferson County School District OIT, AmberGlen and Metro Campuses Oregon Public Broadcasting OSU, Pittock and CAPITAL Center Portland State University State of Oregon, Portland and Eugene Connections (one at a time) University of Oregon If you have any questions and/or concerns, please contact the NERO NOC at: email: noc at nero.net voice: 541.346.6376 Thanks, David -- David Crowe, Jr. Email: crowed at nero.net Director, NERO Network Phone: 541.346.1698 UO Computing Center FAX: 541.346.4397 1225 Kincaid Eugene, OR 97401 GPG Key ID: 9DEDD126 Fingerprint: 4860 7B9E D68F E95F 49CC D074 CE8F 9483 9DED D126 From crowed at nero.net Mon Mar 29 08:21:57 2010 From: crowed at nero.net (David Crowe, Jr.) Date: Mon, 29 Mar 2010 08:21:57 -0700 Subject: Planned Maintenance: Pittock to Klamath Falls backbone upgrade, 4/1/2010, 0400-0600 Message-ID: <4BB0C595.8010202@nero.net> NERO will be upgrading the backbone circuit between the Pittock Hub and the Klamath Falls Hub during the next regularly scheduled maintenance window on Thursday, April 1, 2010 between 0400-0600. This upgrade will expand backbone capacity to meet future needs. All traffic is covered by a redundant path and traffic will reroute during the maintenance without disruption. If you have any questions and/or concerns, please contact the NERO NOC at: email: noc at nero.net voice: 541.346.6376 Thanks, David -- David Crowe, Jr. Email: crowed at nero.net Director, NERO Network Phone: 541.346.1698 UO Computing Center FAX: 541.346.4397 1225 Kincaid Eugene, OR 97401 GPG Key ID: 9DEDD126 Fingerprint: 4860 7B9E D68F E95F 49CC D074 CE8F 9483 9DED D126