Unplanned outage: loss of power in Eugene hub 20071115 13:50

Stephen Fromm stephenf at nero.net
Thu Nov 15 15:47:32 PST 2007


NERO lost power to its routing and switching equipment in its Eugene hub
at 13:50 today.  This occurred while technicians were performing
electrical work that affected circuits feeding one of NERO's racks.
Power to NERO equipment was quickly restored.  Connectivity to all
customers attached to the Eugene hub was restored by 13:59.  We will
work on operational procedures to assure that this does not happen
again.

Please contact the NERO NOC if you have any questions or concerns:

email: noc at nero.net
voice: 541.346.6376

-- 
Stephen Fromm                         Voice     : 541.346.1712
NERO Operations & Systems Engineer    Fax       : 541.346.4397
UO Computing Center                   Email     : stephenf at nero.net
1225 Kincaid St                       GPG KeyID : A852499F
Eugene, OR 97403-1212
GPG Key Fingerprint: 3EFB 33B7 051C 16B4 03BD  85F3 32FE 7E8D A852 499F
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